FAQ

Shipping

Orders ship within 2 to 5 business days. Delivery is handled by our carriers, and timelines may vary depending on your location.

Returns & Refunds

We offer a 30-day return policy: you have 30 days after receiving your item to request a return, provided it's unused and in its original packaging. If your return is accepted, you'll be refunded to your original payment method within 10 business days of approval. See our full Refund Policy for details.

Product Care

Most of our kitchen items can be cleaned with a damp cloth or mild soap and water. Check the specific product description for any material-specific care instructions (e.g. dishwasher-safe items).

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information.

Need Help?

Reach out any time at yassincolliaux3@gmail.com and we'll get back to you as soon as we can.